Billing for ShineBoard is handled by Stripe. Open the billing portal below and you can change everything about your subscription yourself — no email to us, no waiting.
Open the billing portalEnter the email address you subscribed with. Stripe sends you a one-time sign-in link — there's no extra password to remember.
What you can do there
- Cancel your subscription — takes effect at the end of the period you've already paid for.
- Update your payment method — a new card, or a card that's about to expire.
- Download invoices and receipts — every past payment, ready for your books.
- Check your next billing date — and what you'll be charged.
Cancelling
Cancel whenever you like — there's no minimum term and no cancellation fee. Your team keeps full access until the end of the billing period you've already paid for, and you won't be charged again after that.
Your data stays put. Jobs, checklists, and photos are still there if you come back and subscribe again.
Can't sign in?
Stripe only recognises the email address the subscription was created with — if you signed up with a different address from the one you use in the app, use that one. Still stuck, or need a receipt re-sent? Email usand we'll sort it out.